Funds Management

Internal Transfers

• Why didn't my internal transfer execute immediately?
• Can I transfer money to my friends?
• Are there any fees for internal transfers?
• How do I transfer funds between trading accounts that are different currencies?
• How do I transfer funds between trading accounts?

Withdrawals

• I have deposited from 2 cards. Why can't I withdraw to my other card?
• Why have I not received my withdrawal?
• Why can't I withdraw my funds?
• I deposited using a credit/debit card, but why can't I withdraw via credit/debit card?
• Can I use another credit/debit card other than my deposit card to withdraw funds?
• My account balance is negative, what should I do?

See all 16 articles

Deposits

• Are the funds in my trading account safe?
• Why is the bank/payment page not appearing or redirecting properly during deposit?
• Can I cancel a deposit?
• Why can’t I deposit funds from another person’s account?
• Why do my deposit date and bank statement date not match?
• Why did my deposit fail and no funds were deducted?

See all 24 articles