My STARTRADER Account
- Can I provide ID as Proof of Identity and as Proof of Address at the same time?
- How long will the advanced verification take?
- What are the possible reasons for account verification failure?
- What do I do if i don't have a valid proof of address (POA)?
- What to do if the account holder has passed away?
- Why do I need to complete face verification?
Live Trading Account
- Why is my USC account in Read-Only Mode?
- Is it possibble to have a joint account?
- What fees and charges apply to STARTRADER swap-free accounts?
- Will my account leverage be automatically adjusted?
- What are the conditions for upgrading to Prime ECN?
- What does the "authorization failed" error message mean?
Demo Account
- What demo account options does STARTRADER offer?
- How can I change the leverage of my demo account?
- How to reset or change demo account password?
- How to reset the balance of your demo account?
- Will the demo account expire?
- Can I open a demo account?