My STARTRADER Account
- Why can't I log in to my STARTRADER account?
- How to complete Proof of Face (POF) verification?
- How can I open a STARTRADER account?
- How to resolve repeated Proof of Face (POF) failures?
- Which login credentials do I use for STARTRADER platforms and features?
- What should I do if a STARTRADER account holder has passed away?
- Why do I need to complete face verification?
- What is my User ID and where can I find it?
- Can someone else trade on my behalf?
- How do I close my account?
- How can I change my registered name?
- How can I update my residential address?
- How can I change my registered email address or phone number?
- How do I change my login password for the Client Portal or STARTRADER app?
- Why was my account application rejected?
- What should I do if I can't upload my verification documents?
- Can I open a trading account in the name of my company?
- Which countries does STARTRADER accept clients from?
- What documents do I need to verify my account?
- What should I do if my account verification fails?
- Why haven't I received an email from STARTRADER?